Chizua Beauty Return & Refund Policy

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Eligibility

• Returns accepted within 30 days of delivery.

• Products must be unused, unopened, and in original packaging.

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Non-Returnable Items

• Opened skincare products (hygiene reasons)

• Sale or clearance items

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Return Process

1. Email care@chizuabeauty.com to request a return.

2. Ship items to: Chizua Beauty HQ return collection courier

3. Refunds issued to original payment method within 5–10 business days.

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Exchanges

• Only for defective or damaged products.

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